September 2012 Archives

DDIFO National Conference

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Thursday, September 27th

11:00 am - 5:00 pm DDIFO Board of Directors Meeting
6:00 pm - 9:00 pm Dunkin' Donuts Franchise Owners Gala Dinner and Hall of Fame Awards Ceremony

Friday, September 28th

8:30 am - 10:00am Registration: Networking, Breakfast; Sponsor Booths Open for Business

10:00 am - 10:15am Great Hall Welcome and Opening Remarks: Matt Ellis, Emcee

10:15 am - 11:15am Great Hall "Dunkin' Brands' stock ownership shift" John Gordon, DDIFO Restaurant Analyst discusses how the exit of private equity and the emergence of institutional investors will impact franchisees

11:15 am - 12:15 pm Breakout sessions

Nipmuc Room - "Implementing the Affordable Health Care for America Act" Dan Field of Morgan Brown & Joy presents guidelines for implementing federal healthcare reform laws in your business, so you can stay ahead of the curve.

Shinnecock Room - "A Thousand Voices in the Choir is Effective and Impressive" DDIFO Government Affairs Director Joseph Giannino and incoming DDIFO Executive Director, Edwin Shanahan, examine specific examples of how legislation and regulation could impact your bottom line and share different strategies to protect your interests.

Great Hall "Dunkin' Donuts Market Development Panel"

Panel discussion moderated by Professor Patrick Kaufmann, Boston University Marketing Department Chair.

Panel includes: Whayne Hougland, Executive Director and General Counsel of the Long John Silver's Franchise Association and the Fazoli's Franchisee Association; Attorney Eric Karp, counsel to numerous franchisee associations; Steve Gabellieri, Dunkin' Donuts franchise owner and former Vice President of Operations for Dunkin' Brands.

12:45 pm - 1:45 pm Buffet Lunch;

Sponsor Booths Open for Business

1:45 pm - 2:00 pm Great Hall "Proud to be a DD Franchisee" Jim Coen, DDIFO President

2:00 pm - 3:00 pm Great Hall Keynote Address: "An Afternoon with Sean Tuohy"

3:00 pm - 3:30 pm Great Hall "Town Hall Meeting" Question and answer session with franchisee leaders and DDIFO members

3:30 pm - 5:00 pm Open Session: Networking, Refreshment Break; Sponsor Booths Open for Business

5:00 pm Conference Ends

 

For More Information about the event Click Here.

To register for the Event Click Here.

7-Eleven Convention Wrap Up -2012

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The National Coalition has begun its 39th year as an association, and we have just completed our 37th annual convention and trade show. What began with six franchisees in 1973 has continued to grow into a membership of almost 4,000 stores and 40 Franchise Owners’ Associations around the country in the 30 states in which 7-Eleven operates. The National Coalition currently represents about 80 percent of the entire 7-Eleven franchisee community.

As our franchisor grows, so the National Coalition will continue to grow. At the current rate of acquisitions, 7-Eleven will likely reach 10,000 stores in the United States by 2015, opening up tremendous opportunities for franchisees who want to grow in the system, but also raising concerns about encroachment and goodwill value for existing stores.

In 2012 the National Coalition has been active legislatively. We joined in supporting the class action lawsuit by the National Association of Convenience Stores and other groups against the Federal Reserve for ignoring the Dodd-Frank Wall Street Reform and Consumer Protection Act (HR 4173), which restrains the interchange fees banks are allowed to charge retailers. The NACS Board in mid-July rejected a settlement proposed by large banks and credit card companies, because transparency on interchange fees would not have been achieved. The National Coalition supports NACS’ efforts, and we like retailers’ chances in this lawsuit. The next hearing on the suit is scheduled for Wednesday October 3, in Washington, D.C.

The National Coalition in 2012 has also been busy with charitable work, raising over $340,000 for Hire Heroes USA in a cause equity program involving 7-Eleven, franchisees and 12 of our valued vendors, and $70,000 in silent and live auctions at our convention for Susan G. Komen For The Cure. The Coalition over the last three years is approaching $1 million dollars in total charitable donations to Hire Heroes, the Muscular Dystrophy Association and Susan G. Komen For The Cure.

Support from our vendor community has never been better. The National Coalition is healthy financially and continues to grow every year. Over the past three years we have worked hard to expand our Affiliate Member Program, which now totals over 150 vendors. We had over 40 companies sponsor events at our convention, and we thank each of these vendors for their support of our activities.

Legislative issues facing franchisees continue to be a concern. National Coalition representatives made several trips to Washington, D.C. to meet with Senator Benjamin Quail (and others) concerning Roll Your Own legislation to put an end to the business of renting rolling machines to consumers for the purpose of avoiding cigarette excise taxes. Eleven states have since adopted legislation towards this end, and on July 6 President Obama signed Transportation Bill HR 4348, passed by the House and the Senate, which included a provision that defines commercial roll-your-own machine operators as tobacco manufacturers.

Online lotteries continue to threaten the traditional store lottery business. Sugar taxes on soda, energy, and fruit drinks have been proposed (but defeated) in many municipalities, and New York City Mayor Michael Bloomberg has received much publicity for proposing a ban on all sugary drinks over 16 ounces in restaurants and movie theatres. We plan to continue to be involved with all of these issues.

To test the limits of SEI’s control over the new digital video recorders currently being installed in stores throughout the country, five franchisees have filed for mediation in regard to SEI’s intent to have remote access to all stores through the new system. These franchisees will test the parameters of the store agreement with the intent of holding SEI to the terms of the security amendment not just now, but in the future. Protecting franchisees’ rights is a focus of the National Coalition Board.

The National Coalition Board, which is comprised of a president and vice president from each of our 40 FOA members, meets four times per year to talk about issues and opportunities and how we can best share resources and grow in a system like ours, which leads the industry in both technology and innovation, and where changes are numerous and ongoing. I currently have a list of over forty issues affecting franchisees that the Board is working on as part of our efforts to protect franchisee rights and educate our members to system changes. Low volume stores, encroachment, the new contract, gasoline commission, maintenance changes, the CDC flat fee, LONs and breaches, BT, eroding gross profit, credit card fees, goodwill, accounting policies, Project E, gasoline surveys, cleanliness—the list is long and numerous, and always changing.

The National Coalition is willing to step up and fight to protect franchisee rights, but as a group, we need to stay focused on the issues that matter. The system continues to change, and change is hard. We have gone through layoffs and reorganizations of corporate resources more than once, and we have survived because franchisees are resilient. We solve problems. We are hardy, strong, tough, robust, spirited, flexible, durable, feisty and quick to recover. In short, we are survivors. We adapt to system changes, and we make the brand stronger.

In reality, franchisees will continue to adapt and change with the system, but we need to stay united to be productive and grow. I urge everyone to stay engaged and involved with your local FOA. Attend meetings, provide feedback, and serve on committees. Call your friends to find out what is going on in their stores and in their area, and bring them to FOA meetings. Provide feedback to your local FOA, and continue to bring up the issues that should be addressed. It’s the only way we can all win together.

 

After six year of ownership, the trio of private equity (PE) firms that purchased Dunkin’ Brands for $2.4 billion, has effectively cashed out their remaining 30 percent stake. Bain Capital, Carlyle and TH Lee took a $500 million stock buyback in July 2012; the trio had already cashed out their investment through stock sales initiated after the July 2011 initial public offering (IPO).

This was not unexpected as private equity firms typically have an investment window of five to six years. Recently the Washington Post reported the PE firms earned $1.8 billion profit on their ownership of Dunkin’ Brands (DBI). Because Bain and Lee are not publicly traded companies, the exact amount is not known. The firms made their money chiefly through management fees, a percentage of the investment gain, and their own DNKN stock gains.

So, while the basic mission of DNKN remains the same – grow the brand, support the stock price and make money – the environment its leadership faces is changing. 

New owners are institutional investors, their mindset explained

Based on SEC filings to date, it appears that the following three institutional investors will comprise 68.1 percent – or the vast bulk of the DNKN’s total ownership: 

  •  Fidelity Investments (seven separate funds), 38.5%
  • Prudential and its money management firm, Jennison, 19.2%  
  • Morgan Stanley (two funds) 10.4%  

This is extraordinarily highly concentrated ownership versus other stocks.  The top three investors will have significant power and attention.

Other significant investors include Vanguard, Oppenheimer and Hartford (9.9% combined). One hedge fund investor, Coative Management, owns 3.7%. Company insiders, chiefly Jon Luther and Nigel Travis, own 2.7%. It is estimated that Dunkin’ franchise owners have just a tiny ownership portion, less than 1%.

Institutional investors (e.g., mutual funds, pension plans) are passive investors and tend to be hands-off operationally, yet are oriented towards extraordinary stock price returns. Most of their shares trade via computer programs. They receive large amounts of attention from company executives and stock analysts.

Expected Impact on DNKN

Dunkin’ Brand’s leadership will face environmental changes.

Unlike those from the PE trio which was focused on improving and brand, receiving dividends, shepherding a successful IPO and then exit, the new institutional stock owners are focused on long term growth and stock price.

Both Nigel and the new CFO, Paul Carbone must now spend considerable time with the new investors. The players will be different than interfacing with the prior Bain and Carlyle board members who had an extensive prior retail and restaurant focus.

Josh Kosman, the merger and acquisitions (M&A) reporter for the New York Post indicated via an interview he felt that the new institutional investors would “certainly be less hands on, but would be focused on long term strategies to maintain growth, versus the more short term focus that Bain, Carlyle and TH Lee typically employ.”  

Secondly, DNKN needs to reconstitute its board and find a new majority – independent board members that are not aligned with the company. Right now, only three of eleven directors aren’t part of the prior PE or company ownership group. One independent director now on board is Raul Alvarez, the former McDonald’s chief operating officer who retired in 2010. He could be a candidate for the lead independent director role, an official board position of power and influence.  Jon Luther cannot be in that role.

Some of the PE group directors will stay on until their terms expire in 2014 or 2015. Luther and Travis are on the board with 2014 expiration terms.

DNKN will also need to establish a funding mechanism for dividend payouts and stock buybacks – while remaining in compliance with their lender covenants. This will cause internal funds reshuffling. Last year DNKN posted $245 million in earnings before depreciation, amortization, interest and taxes but only $34 million in net income.

It’s clear the future focus is going to be on same store sales, unit growth, reported earnings and return on capital.  These are the metrics that drive stock prices, over time.

Finally, DBI executive bonus targets may change, to be more challenging. Currently Travis and team have primary, secondary and personal goal targets. Total revenue, same store sales and EBITDA are among the current targets.  Likely, same store sales and earnings growth rate will be more highly ranked in the future.

Pressure of being a highly priced company

Among some investors, there is the perception that DNKN stock is overvalued and likely to miss targets. Spending more time with the institutional investors will be necessary to relieve those concerns.

With DNKN’s high stock multiple (2011-2012 rolling year price earnings ratio of 33.5 to 1 on an adjusted basis) the pressure will be on to meet growth targets. Restaurants typically trade in the 10 to 20-times earnings range. DNKN must hit both the revenue and earnings guidance that it gives, but also the generally higher forecasts the analysts create. Thus, it can’t low ball the projections   

Will history repeat itself?

Kosman noted that two other restaurant chains which were part of Bain’s investment portfolio – Burger King and Dominos – had rough times after the PE firms exited. Burger King began a massive decline in 2009-2010, seven years after Bain’s purchase and three years after its 2006 IPO.  A new PE firm, 3G Capital, is now in control and has cut costs in order to achieve favorable U.S. sales momentum. But franchisees suffered along the way.

Bain purchased Dominos in 1997 and its U.S. trends flattened and later declined between 2006 and 2010. Despite some international growth and a stock price peak in 2010-2011, thanks to improving macro restaurant/pizza sector trends and the introduction of its 2 pizzas for $5.99-each promotion, U.S. Dominos unit counts have been flat and U.S. franchisee profitability has not been enough to sustain new store growth.

Many industry observers, including this analyst, feel that the Dunkin’ Donuts brand, and especially its U.S. Dunkin’ Donuts franchisee base, gives it a stronger position versus those brands. Dunkin’ franchisee economics is stronger than those of both Burger King and Dominos on a per unit basis.

Recommendation going forward: be vigilant, communicate

Franchisees should carefully monitor DBI and be on alert for short-term stunts that could help DNKN achieve positive quarterly numbers but could actually weaken Dunkin’ Donuts structurally. Typically, those revolve around  marketing execution (same store sales gains versus store profitability), new product development and licensing, over development of new shops and risk of cannibalization, sale/resale of shops and territories; and other ways DBI can make money by stretching existing practices. If and when that happens, franchisees should use their communications capabilities to be sure investors and consumers understand how ownership could be damaging the long-term viability of this beloved brand. 

John will be speaking at the DDIFO Annual National Conference at Mohegan Sun on Friday September 28th, 2012. For more information Click Here.

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